Shipping Policy
STANDARD SHIPPING TIMES
Due to a large number of orders resulting in extended logistics times, we are expediting shipments. Caissatoy thanks you for your approval and purchase!
United States: 1 - 3 Business days
Canada: 3 - 7 Business days
Europe: 8 - 15 Business Days
‼ Po box address can not be delivered
Delivery time = processing time + shipping time
Shipping countries, timeliness and method: US: Free Shipping on $0+ CAN: $100+ Other Country: $150+
|
Country |
Warehouse |
Shipping Cost |
Shipping Time |
|
|
North America |
United States |
United States |
$0 |
1-5 Business Days |
|
Canada |
$15 |
3-7 Business Days |
||
|
Mexico |
$30 |
|||
|
Europe |
ALL |
United States |
$30 |
8-15 Business Days |
|
Oceania |
New Zealand |
China |
$30 |
6-13 Business Days |
|
Asia |
Singapore |
China |
$20 |
5-8 Business Days |
|
Thailand |
7-9 Business Days |
|||
|
Vietnam |
6-8 Business Days |
|||
|
Philippines |
4-8 Business Days |
|||
|
Other |
|
China |
$20 |
8-18 Business Days |
PROCESSING TIMES
Orders take 1-2 business days to process after placing the order before shipping out. We do not ship out on weekends.
Due to excessive orders, we might have delays up to 2 more days.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from our system via email providing you with a tracking number.
If you have trouble finding your tracking information, please contact us@caissatoy.com for assistance.
Unexpected Delays
In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
If you have any other questions, feel free to contact us at us@caissatoy.com.