Shipping Policy

STANDARD SHIPPING TIMES

Due to a large number of orders resulting in extended logistics times, we are expediting shipments. Caissatoy thanks you for your approval and purchase!

United States:聽1 -聽3 Business days

Canada:聽3 - 7 Business days

Europe:聽8 - 15 Business Days聽

鈥 Po box address can not be delivered聽

Delivery time = processing time +聽shipping time

Shipping countries, timeliness and method: US: Free Shipping on $0+聽 CAN: $100+聽 聽 Other Country: $150+

Country

Warehouse

Shipping Cost

Shipping Time

North America

United States

United States

$0

1-5聽Business Days

Canada

$15

3-7聽Business Days

Mexico

$30

Europe

ALL

United States

$30

8-15聽Business Days

Oceania

New Zealand

China

$30

6-13 Business Days

Asia

Singapore

China

$20

5-8 Business Days

Thailand

7-9 Business Days

Vietnam

6-8 Business Days

Philippines

4-8 Business Days

Other

China

$20

8-18 Business Days

PROCESSING TIMES

Orders take 1-2 business days to process after placing the order before shipping out. We do not ship out on weekends.

Due to excessive orders, we might have delays up to 2 more days.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from our system via email providing you with a tracking number.

If you have trouble finding your tracking information, please contact聽us@caissatoy.com聽for assistance.聽

Unexpected Delays

In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

If you have any other questions, feel free to contact us at聽us@caissatoy.com.